Your Guide to ABA Payments and Invoices

Below are the most frequently asked questions about our ABA billing and scheduling.

How is ABA billed at Papillon?

ABA services are delivered primarily through semester-based or block plans.

• Families commit to a full semester or block.
• The total semester fee is based on the confirmed weekly schedule.

How do statutory holidays and planned clinic closures?

Each semester billings and invoices accounts in advance for statutory holidays and planned clinic closures.

But there are more in holidays in December than November – So why are monthly bills and invoices the same?

As we based on a block or semester we average the cost over the entire period and bill equal monthly amounts.

Can we pay upfront instead of monthly.

Yes.

When are payments due?

Payments are due no later than the 15th of the month before services begin.

Example: For May ABA services → payment is due by April 15.

Are there late fees for late payments?

Yes.  As per our service agreement there are late fees of $25.00 for missed installments and $50.00 to any insufficient funds.

Why is a deposit required?

A non-refundable $500 deposit secures your child’s placement in the block.  Placement secures staffing and allows to plan for your child services.

The deposit is applied toward your total semester fee and is reflected on the first invoice.

What happens if my child misses a session?

There are no refunds for missed sessions. Fees are fully inclusive and have been determined by semester to include allowances for holidays/site closures. Your clinician will work with you/your child to make sure your child benefits from every session they attend during a semester.

What if Papillon cancels a session?

If we are unable to provide the session that day we will provide an alternative date.

Are sessions charged during weather-related closures?

Yes.

Semester fees reflect overall reserved program time rather than per-session billing.

What happens if we withdraw mid-semester?

Thirty (30) days’ written notice is required.  Sessions within the notice period remain payable.  Services outside of the notice period will be refunded.

Do you direct bill insurance?

No.   Families remain responsible for fees regardless of funding approval.

Is tax included with our pricing?

Currently there is no tax on our services.

How do receipts and invoices work?

Credit card receipts will be sent day of charge or within one business day.

There are no receipts sent by us for E-transfers, your bank with provide you with a confirmation of deposit.

Invoices are sent withing 5 business days at the start of the month for the previous month for ABA services.

SLP/OT services will be sent paid invoices through the Jane App within 24 hours of service.

What happens to my Credits?

Any credits on file, will be carried forward to the next semester

My OAP Funding Cycle doesn’t match your Semester

Our Family Needs Coordinator will work with you to Match the Funding Dates.

Still Have Questions?

If you would like to review your child’s plan, payment schedule, or renewal options, our administrative team is happy to connect.